Privacy Policy

Denver Pool Maintenance

Denver Pool Maintenance ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our pool maintenance and related services, visit our website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Billing and service address
• Payment-related details (processed through secure third-party providers)

b. Service Information

• Pool type, size, and equipment details
• Service history and preferences
• Photos of pool or equipment (for service documentation)

c. Automatically Collected Information

When visiting our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and usage data

2. How We Use Your Information

We use your information to:

• Schedule and perform pool services
• Communicate about appointments, services, and updates
• Process payments and send invoices
• Improve our services and customer experience
• Comply with legal, regulatory, or insurance requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

• With trusted service providers (e.g., payment processors, scheduling software) solely to perform business operations
• When required by law, court order, or governmental request
• To protect the rights, property, or safety of Denver Pool Maintenance, our clients, or others

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100% secure.

5. Payment Information

Payment information is processed by secure third-party payment processors. Denver Pool Maintenance does not store full credit card numbers or sensitive payment credentials.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may control cookies through your browser settings.

7. Client Responsibilities

You are responsible for providing accurate and up-to-date information and for notifying us of any changes to your contact or billing details.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of non-essential communications

Requests may be submitted using the contact details below.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be effective upon posting. Continued use of our services indicates acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Denver Pool Maintenance
Professional Pool Care & Maintenance

13. Acceptance

By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.